Privacy Policy

Effective and last updated November 1, 2026

1. Who we are

Juggernaut Multimedia Group LLC ("JMG," "we," "us") runs jmgdigitalmedia.com and the Juggernaut Media Vault (the "Site"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. If you're in the European Economic Area, the UK or Switzerland, our GDPR Notice gives additional details that apply to you.

2. Information we collect

Information you give us

• Booking and contact requests. Our booking form doesn't send anything to our servers. It opens your own email app with your request filled in, and you choose whether to send it. When you email us, we receive your name, email address, the details you include and any attachments.
• Purchases. When you buy from the Media Vault, you enter your payment details on Stripe's secure checkout page. Stripe collects your name, email address, card or wallet details and billing country or postal code. It shares with us your name, email, order contents, payment status and partial card details, such as the card brand and last four digits. We never receive or store your full card number.
• Client projects. If you book our services, we collect what we need to run the project, such as contact details, billing information, project details and materials you share with us.

Information collected automatically

• Server logs. Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, the pages and files requested, and the date and time. We use these logs to keep the Site secure and working.
• Browser storage. The Site saves your cart and the order numbers of items you've bought in your own browser's local storage, so your cart and library are still there when you come back. This information stays on your device and isn't sent to us, except your order number when you play or download an item you bought, so we can confirm the purchase.
• Fonts. Our pages load fonts from Google Fonts, which means your browser sends your IP address to Google when a page loads.

What we don't collect

The Site doesn't use advertising cookies, tracking pixels, social-media plugins or analytics tools, and it doesn't build profiles of visitors. The links to our social-media pages are ordinary links. Nothing is shared with those platforms unless you click through to them.

Tracking across websites. We don't allow third parties to collect information about your online activities over time and across different websites through our Site. Two exceptions are limited: Stripe collects device and browsing information on its own checkout pages to prevent fraud, and Google receives your IP address when our pages load its fonts.

3. How we use your information

• to process and deliver your purchases, confirm what you own and restore your library;
• to answer your messages and booking requests, and to plan, deliver and bill client projects;
• to send messages about your orders and projects, such as receipts, confirmations and replies;
• to prevent fraud, protect the Site, enforce our Terms of Service and protect our artists' rights;
• to keep business, accounting and tax records and comply with the law; and
• to improve our services, based on the feedback you give us.

We don't send marketing emails unless you ask us to, and you can unsubscribe from any marketing email at any time.

4. How we share information

We don't sell your personal information, and we don't share it for targeted advertising. We share it only with service providers that help us run our business, and only as needed:

With each order, we also store a record that you agreed to our terms, including the version of the terms and the time you agreed, so we can show what was accepted if a question comes up later.

Stripe also uses payment information for its own fraud prevention and legal compliance, under the Stripe Privacy Policy.

We may also share information: when the law requires it, for example to respond to a subpoena or court order; to protect our rights, our artists' rights or anyone's safety, including to investigate fraud, chargebacks or copyright infringement; with professional advisers such as lawyers and accountants; or as part of a merger, sale or reorganization of our business, in which case this policy would continue to protect your information.

5. How long we keep information

• Order and payment records: 7 years, to meet tax and accounting requirements and to support re-downloads and refunds.
• Emails and booking inquiries: up to 3 years after our last contact, unless they become part of a client project.
• Client project records (contracts, invoices and correspondence): for the length of the project plus 7 years, for contract, tax and rights purposes. Raw footage and project files follow the 90-day archive period in our Terms & Conditions.
• Server logs: for the short period set by our hosting provider, typically a few weeks.
• Browser storage: until you clear it in your browser.

We may keep information longer if the law requires it or if it's needed for a legal claim.

6. How we protect information

The Site is served over encrypted HTTPS connections. Payments are handled entirely by Stripe, a certified PCI Level 1 provider. Full-length songs and videos are released only through short-lived, signed links after a purchase is confirmed, and we limit who on our team can access personal information. No system is perfectly secure. If a breach affects your personal information, we'll notify you and the authorities as the law requires. Under Florida law, that means within 30 days after we determine a breach occurred, unless the law allows a delay or an exception applies.

7. Your choices and rights

Wherever you live, you can ask us to:

• tell you what personal information we hold about you and give you a copy;
• correct information that's wrong;
• delete your information, except what we must keep by law, such as tax records; or
• stop sending you marketing messages.

To make a request, email contact@jmgdigitalmedia.com. We may need to confirm your identity first, for example by asking for the email you used at checkout. We'll respond within 30 days, or sooner where the law requires. We won't treat you differently for exercising your rights.

You can clear your cart and saved purchases at any time by clearing your browser's site data. Save your purchase link first if you want to restore your library later.

8. Notice for U.S. state residents

California. We don't sell or share personal information for cross-context behavioral advertising. In the past 12 months, we've collected the categories of information listed in Section 2, used them for the purposes in Section 3, and disclosed them only to the service providers in Section 4. California residents can use the rights in Section 7 and may use an authorized agent to make a request on their behalf. Under California's "Shine the Light" law, you may ask whether we have shared personal information with third parties for their direct marketing. We haven't.

Nevada. We don't sell covered information as defined by Nevada law. Nevada residents may still send a request not to sell to the email address below, and we'll confirm it.

Other states. Residents of other states with consumer privacy laws can use the rights in Section 7. If we decline a request, you may appeal by replying to our decision, and we'll respond within the time your state's law requires.

Do Not Track and Global Privacy Control. We don't track visitors across websites or sell personal information, so these browser signals don't change how the Site works.

9. Children

The Site isn't directed to children under 13, and we don't knowingly collect personal information from them. Purchases must be made by an adult. If you believe a child has given us personal information, email us and we'll delete it.

10. International visitors

We're based in the United States, and your information is stored and processed in the U.S., where privacy laws may differ from those where you live. Visitors in the European Economic Area, the UK and Switzerland should see our GDPR Notice for how we protect international transfers.

11. Changes to this policy

We'll post any changes on this page and update the "Last updated" date. If a change materially affects how we use information we've already collected, we'll give notice on the Site before it takes effect.

12. Contact us

Privacy questions or requests: